Knowledge Connect

Intranet Solutions - Gain control of your documents 

What are your “pain points” when dealing with documents? Computers have changed the way modern organizations manage documents, not always for the better. The ease with which documents can be created often leads to “document sprawl” and its accompanying problems:

• controlling access to documents
• organizing documents
• finding needed documents
• not knowing which version of a document is current and correct
• multiple versions of the same document 

Creating a library of standard forms and templates that an organization needs can be a daunting task, and training new people on how to access the information can be time consuming. That’s where the Knowledge Connect module of our Business Connect intranet solution comes in.  Business Performance Solutions provides an affordable document management solution for small to medium sized businesses. It consists of over 300 forms, templates, and “how-to-instructions” all linked together, ready for you to use and customize.  Our professional trainers will train your team on how to best implement document control and best practices.

With Knowledge Connect you control who can access documents and what they can do with those documents. Users only see the current approved version of documents, but document controllers can retrieve past versions for comparison. Documents in the system are organized for easy retrieval, and they are indexed so that they can be searched.

Our intranet solution helps reduce the time and cost of training new staff members. The easily customizable instructions in Knowledge Connect reduce the time needed to train new staff. By referring to these step-by-step procedures, they can be sure of completing tasks properly.  When the key knowledge of your organization is secure the sudden unavailability of a key individual will not have the huge impact it might otherwise have on the organization.

Succession planning is important in any organization, and Business Connect plays an important role here. When people leave an organization they take with them the knowledge they have accumulated.   By storing an organization’s accumulated knowledge in Knowledge Connect, the information is not lost to the organization when an individual leaves, and the successors will have an easier time getting up to speed with the job at hand.

Intranet Solution benefits:

• Creates reusable knowledge base within your company.
• Provides clear, understandable instruction to every employee.
• Creates consistency, quality, and cost reductions.
• Minimizes downtime and unproductive time.
• Reduces dependency on key personnel.
• Lowers training costs and new employee ramp-up time.
• Allows instant change from centralized system.
• Consistent delivery of service helps retain customers & get new referrals.
• Streamlines employee reporting.
• Helps maximize staff communications.
• Provides more time to develop new business.
• Minimizes day-to-day administrative duties.
• Protects the intellectual property of a company.

Contact Business Performance Solutions to find out how Knowledge Connect can provide relief from your “document pain.”